March 2024
(Version 1.0)
We value your privacy. With this policy, we set out your privacy rights and how we collect, use, disclose, transfer and store your personal data.
Terms we use in this policy
When we say “Liked-Review”, “we”, “our”, or “us”, we mean Liked-Review.com, which is the entity responsible for processing your personal data.
When we say “website” or “platform”, we mean all of Liked-Review’s websites and applications.
Third-party websites
Our platform contains links to other websites, but that doesn’t mean we endorse those websites. We encourage you to review the privacy policies for these third-party websites because their procedures for collecting, handling and processing personal data might be different to ours.
Liked-Review.com is a free to use website, there is no sign up’s or fee’s to use our platform. Liked-Review.com does not collect any data from end users to use our platform. We may have 3rd party ad’s which may collect data, we encourage you to review the privacy policies for these third-party websites because their procedures for collecting, handling and processing personal data might be different to ours.
Personal data is any information that relates to an identifiable individual. When you use Liked-Review.com we may collect and process the following personal data about you:
- Contact information: Your name and email address or any other contact details you may provide to us from time to time.
- Device and location information: Your IP address, browser settings (the type of browser you use, browser language, time zone), and location.
- Usage and profiling information: Your Liked-Review search history, how you’ve interacted with our platform, or emails we send to you, including time you spend on our site, features or functions you’ve accessed, marketing emails you’ve opened and links you’ve clicked.
- Preferences information: Selected preferences associated with your visit, including specific consents you have given or declined, newsletters or similar email preferences and cookies containing your preferences.
- Communication information: Includes communications we receive from you such as review notifications, feedback, help requests and queries via email, and other electronic communication methods, as well as metadata associated with those communications, such as time and date.
- Call recordings: All inbound and outbound telephone calls made to or by Liked-Review may be recorded for training, quality control and compliance purposes. Personal data (for example, name and contact details) revealed during a telephone call will be digitally recorded to deliver appropriate services.
We ask you not to share any sensitive personal documents or personal data with us, such as information revealing ethnic origin, religious beliefs, or health information, of yourself or others.
The personal data that we process is primarily collected directly from you if and when you provide your details with us or interact with or your usage, such as your interaction with our platform.
We also generate or collect information from your computer or device automatically as you use our services — like your IP address, your location, information about the device and browser you’re using to access Liked-Review.com, or your usage and profiling information, such as your interaction with our platform or marketing emails.
In respect to all personal data associated with our platform, such as information you provide when and if interacting with us, Liked-Review.com is the data controller.
We may use your personal data to:
- Provide our services to you, including displaying your reviews and giving you access to our platform.
- Identify you as a user when you visit our platform and revisit our platform.
- Improve our platform and services.
- Respond to your questions and provide customer service.
- Send you our newsletters/emails, if an email is provided.
- Engage in various internal business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, improving or modifying our platform and our services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
- Train our staff and for quality control purposes, helping us improve the quality of our services.
- Exercise or comply with our own legal rights or obligations in connection with legal claims, or for compliance, regulatory and auditing purposes, where necessary. For example, we may retain information where we are required by law, or if we are compelled to do so by a court order or regulatory body.
We need to process your personal data to:
- Perform our contract with you or your company.
- Exercise and comply with our own legal rights and obligations and operate an online review platform in compliance with applicable legal acts.
- Pursue legitimate business interests related to operating our website and providing our services to you. Where we process your personal data based on a legitimate interest we will only do so where the processing is relevant, adequate and limited to what is necessary for the purpose it was collected for. And of course, we’ll always ensure our legitimate interests don’t unfairly impact on your own rights and freedoms.
- Establish, exercise or defend legal claims, where necessary.
In circumstances where you have expressly given your consent for us to process your personal data, for example, when subscribing to our newsletters or accepting certain cookies on your device, you are free to revoke your consent at any time, either by using the functionality provided within the appropriate product feature or by contacting us (see ‘Contact us’ below). However, please be aware that we may have the right to continue to process your information if it can be justified on one of the other legal bases mentioned above.
Your personal data shared with data processors
We share your personal data with selected third parties (including Liked-Review subsidiaries and other companies within the Liked-Review group, and companies we work with to provide our services) that provide us with a variety of different services that support the technical operation of our platform and the delivery of our services (“data processors”). These third parties are data processors for the personal data for which we are the data controller. We have data processing agreements in place with the data processors, and it follows from these agreements that they must act solely in accordance with our instructions. By accepting this policy, you authorize us to instruct the data processors to process data in accordance with this policy and for the purposes of using the platform.
Other disclosures
In addition to the above, we share your personal data with the following parties and in the following circumstances:
- To comply with laws or to respond to claims, legal process (including but not limited to subpoenas and court orders) and requests from public and government authorities.
- To cooperate with regulatory bodies and government authorities in connection with investigations or case referrals.
- To third parties in connection with the enforcement of our Terms & Conditions.
- To third parties in order for us to protect our operations or those of our affiliates.
- To third parties to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
- To third parties in order for us to pursue available remedies, or limit damages that we may sustain.
- To third parties in order for us to investigate, prevent or take action regarding suspected or actual prohibited activities, including but not limited to fraud and misuse of our platform.
- To third parties in the event of any reorganization, merger, acquisition, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).
We only keep your data for as long as we need it, or are required to for legal reasons. This depends on why it was collected, and if we have a continuing legal basis to do so (such as to fulfil a contract between us, perform a service you requested, meet legal requirements, or for our legitimate interests). When we no longer have a valid reason to keep your data, we’ll either delete it or anonymize it so that it doesn’t identify you. We treat data differently depending on what is collected and what it’s used for, but you can ask us to delete the data we have for you at any time using the support email found here.
Personal data you provide, is kept for as long as needed to provide you with our services. Reasons we might retain some data for longer periods of time include (but are not limited to) security, fraud and platform abuse prevention, complying with legal or regulatory requirements, and defending our legitimate business interests.
Keeping your personal data secure is our highest priority. We use various organizational, technical and administrative measures to protect your personal data within our organization and we regularly audit our system for vulnerabilities. However, since the internet is not a completely secure environment, we can’t ensure or warrant the security of the information you transmit to us. Emails sent via the platform may not be encrypted, and we therefore advise you not to include any confidential information in your emails to us.
We’re always working to improve and we will update this information as these practices evolve.
We may use cookies and similar technologies to help deliver, optimize, personalize and analyze our services, and for advertising purposes.
We may use a combination of cookies and other technologies to collect information for use in line with the purposes set out in this policy.
What’s a cookie?
A cookie is a small text file that is stored on your computer or device, via your web browser, at the request of the websites you visit or applications you use. Cookies record things like your preferences and settings, which help give us the information we need to provide you with the most consistent and relevant experience. We also use cookies to record information about experiments or new improvements we might test to track how you use our services and find out whether they were effective.Cookies on our website may be set by us, third parties we’re working with, or independent third parties, such as advertisers.
We may change this policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed.
Your continued use of our platform or services after we publish a notice about the changes to the policy will mean that you accept and agree to the updated policy.